EXCHANGE & RETURNS
You can exchange / refund any unused generic item within 28 days of receiving your original order. Postage charges are non refundable. Sale items can be exchanged within 14 days for another item or credit note. Refunds are not available on Sale items.
HOW TO RETURN AN ITEM
If you wish to return an item, please include all original packaging and your delivery note. All goods will be inspected on return. All tags must remain intact and attached to the garment(s) as sent. The goods are your responsibility until they reach our warehouse, so make sure it ís packed up properly and cannot get damaged along the way!
In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. We are not responsible for any items that are returned to us by mistake.
It is the responsibility of the customer to pay for any Returns Postage charges. We recommend you obtain proof of postage.
Our returns address is: Unit 8 Pearse Court, Pearse Street, Athlone, Co. Westmeath, Ireland.
Please Note: Personalised items and pre-ordered club kit are NOT eligible for exchange or refund.
It is your responsibility to check the size information before ordering. Unfortunately we cannot accept returns on a personalised suit or pre-ordered club kit if you have ordered kit that is not the correct size for you. All such orders are final and cannot be changed once the order is processed.
If you are unsure about your size as it relates to the size information in the guide, please arrange to try on a size sample before placing your order.
HOW TO CARE FOR YOUR GARMENTS
Our products have been specially developed to meet the needs of athletes at the highest level of the sport so they can perform well in all weather conditions. We select materials that will maximize your performance but that sometimes require some extra care in washing. Washing instructions are printed on a white tag inside our garments. We would recommend that all technical products are hand-washed. Routine care and maintenance on your part will ensure the highest performance from our products and extend their useful lifespan.
• Always read the care label before washing your clothes.
• Close all zips and velcro fasteners and then turn the garment inside out.
• Wash with a small amount of washing powder, avoid using liquid detergent, and rinse thoroughly.
• Do not use a fabric softener! This can destroy the wicking treatments, membranes, water repellent treatments, etc.
• Hang dry or leave the garment flat to dry, but do not tumble dry.